privacy policy

Sure, here’s a revised version:

At NexaForge LLC, we prioritize the privacy of our clients on www.NexaForge LLC DesignExperts.com, treating it with the utmost respect. While we gather information from our clients, it is solely to enhance our customer service. Our company accepts responsibility for maintaining and using our clients’ information securely. We do not lease or sell the information provided by our clients online.

This policy outlines how we collect and use our clients’ personal information, the reasons behind its collection, and how it is utilized. We also detail the choices available to you regarding collecting and using your information.

NexaForge LLC collect information such as the client’s name, email, mailing address, and phone number, which the client provides during orders or when saving information with our company. Additionally, we may use email addresses or mailing addresses obtained through our Contact Us Form to respond to comments and inquiries.

Our company also keeps records of items that have interested our clients in the past, as well as their online purchases.

The collected information serves various purposes. We use client-provided information to process orders and send confirmation emails. Additionally, our customer service team may contact clients via phone, mailing address, or email for further inquiries related to their orders.

As a client, you may also receive updates regarding our site and services, such as a newsletter and information about specials. Furthermore, we may utilize the data on your preferences and transactions to enhance our company’s website layout and enhance the customer’s buying journey.

If you prefer not to receive our newsletter and promotional communications, you can opt out by following the instructions provided in each newsletter or communication. Alternatively, you can email us at info@nexaforgellc.com or call us at +1 (605) 299-5516

Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that operate on our site. These Features may collect your IP address and the page you are visiting on our site and may set a cookie to ensure their proper functionality. Social Media Features and Widgets may be hosted by a third party or directly on our site. Your interactions with these Features are subject to the company’s privacy policy.

We do not release personal information to third parties unless as described in this policy, and under no circumstances do we sell personal information to third parties. For billing purposes, we use credit card processing companies, which do not retain, share, store, or use personally identifiable information for any other purposes. Additionally, we utilize LivePerson to provide live customer support chat on our website. These companies are authorized to use your personal information solely as necessary to provide these services to us.

We prioritize the security of our clients’ information, employing Secure Sockets Layer (SSL) Software to encrypt data during transmission. We adhere to industry-standard practices to safeguard personal information submitted to us, both during transmission and upon receipt. However, it’s important to note that no method of transmission over the Internet or electronic storage is entirely secure. While we endeavor to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions regarding security on our website, please email us at order@NexaForge LLC DesignExperts.com

Clients can access their registered accounts by signing in on our homepage. Once signed in, clients have access to their previous lists and submitted information. Users can update their information by logging into their accounts and clicking on ‘My Account.

The client must submit an email to request the cancellation of their subscription or the deletion of their personal information. This will prohibit the user from receiving email correspondence regarding any online purchase they may have made on the website.

Your information will be kept for the duration of your active account or for the necessary period to provide you with the required services. If you desire to terminate your account or cease using your information for service provision, kindly reach out to us. We will keep and utilize your information as required to fulfill our legal responsibilities, settle conflicts, and enforce our contractual agreements.

The Customer Support Team is available in the office from Monday to Friday, between 9 AM and 5 PM GMT, to address any concerns or inquiries you may have via telephone. Any inquiries made outside of business hours should be sent via email through the Team Works Account area by the customer. These inquiries will be addressed on the next working day.

Cookies are alphanumeric identifiers that are transmitted to the clients’ hard drives via their Web browsers. This allows our systems to identify the clients’ browsers and retain the products in their Shopping Carts when they visit our website.

Additionally, we monitor your IP address in order to identify and address any issues with our server and to manage our website. Your IP address is utilized to collect general demographic data about you, including your geographical location and your Internet service provider. We may also gather aggregated data about the usage patterns of our users on the website. This may encompass data pertaining to the flow of traffic inside the website and the specific search queries made by users. There is no association between Personally Identifiable Information (PII) and any IP address or log file data.

Additionally, we record the types of browsers used, the times of access, the URLs from which visitors arrived at our site, and the URLs that visitors browsed while on our site. With the exception of what is explicitly mentioned in this Privacy Policy, we do not share this information with any third parties, unless it is in aggregated form.

Our privacy statement does not apply to the use of cookies by our partners, affiliates, tracking utility firm, or service providers. We lack the ability to access or manipulate these cookies. Our partners, affiliates, tracking utilities firm, and service providers utilize session ID cookies to enhance the ease of navigation on our website.

Cookies are alphanumeric identifiers that are transmitted to the clients’ hard drives via their Web browsers. This allows our systems to identify the clients’ browsers and retain the products in their Shopping Carts when they visit our website.

Additionally, we monitor your IP address in order to identify and address any issues with our server and to manage our website. Your IP address is utilized to collect general demographic data about you, including your geographical location and your Internet service provider. We may also gather aggregated data about the usage patterns of our users on the website. This may encompass data pertaining to the flow of traffic inside the website and the specific search queries made by users. There is no association between Personally Identifiable Information (PII) and any IP address or log file data.

Additionally, we record the types of browsers used, the times of access, the URLs from which visitors arrived at our site, and the URLs that visitors browsed while on our site. With the exception of what is explicitly mentioned in this Privacy Policy, we do not share this information with any third parties, unless it is in aggregated form.

Our privacy statement does not apply to the use of cookies by our partners, affiliates, tracking utility firm, or service providers. We lack the ability to access or manipulate these cookies. Our partners, affiliates, tracking utilities firm, and service providers utilize session ID cookies to enhance the ease of navigation on our website.

We utilize a software technology called clear gifs (also known as Web Beacons or Web Bugs) to help us manage content effectively on our site by tracking the effectiveness of content. Clear gifs are tiny graphics with unique identifiers, functioning similarly to cookies, and are used to monitor the online behavior of web users. Unlike cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are approximately the size of the period at the end of this sentence. It’s important to note that we do not link the information collected by clear gifs to our customers’ personally identifiable information.

We retain the authority to reveal your personally identifiable information in accordance with legal obligations and when we deem it essential to safeguard our rights and/or adhere to a judicial proceeding, court order, or legal demand served on our website.

If you have any questions about our Privacy Policy or the use of your information, please call our toll-free number at +1 (605) 299-5516 or email us at order@NexaForge LLC DesignExperts.com

To uphold the privacy of our valued customers, we never store any client-related information, nor do we collect any card information from clients

We respect your right to privacy and do not share your name and contact details with any third party. Additionally, the information provided by you is kept confidential. We use this information solely to understand your requirements and improve our services to suit your needs better. Our company adheres to PCI and consumer data protection standards.

Please note that our company does not authorize its representatives to collect confidential information such as credit card details from customers. We advise our customers against sharing any sensitive information with our employees. Any such sharing is done at your own risk, and our company cannot be held liable for misuse.

Your ordered work may be forwarded to any of our global production or service centers for quality delivery. However, these centers are also bound by a Non-Disclosure Agreement (NDA) to maintain the confidentiality of customer information.

If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at info@nexaforgellc.com.